Frequently asked questions

If you have any questions about our products, please feel free to contact us and we will answer them as soon as possible

How can I change something in my order?
At present, we do not support online ordering. If you need our products, please contact us directly
How can I pay for my order?
We support global collection, please contact the contact person directly for details
Can I track my order?
If we ship, we will provide you with the order number as soon as possible
How long will my order take to be delivered?
The distance between your country and the shipping location determines the logistics time
Can I return an item?
If there is a product quality issue, we support returns. If it is your personal issue, we will not support returns

Ask us anything!